Shipping policy
Shipping Policy
Last Updated: September 5, 2026
Thank you for shopping with Freedom 17. We are committed to getting your order to you as quickly and safely as possible.
1. Shipping Destinations
Freedom 17 is based in the USA and offers worldwide shipping.
Please note that some products or destinations may have shipping restrictions due to carrier limitations, customs requirements, or other circumstances beyond our control.
2. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. public holidays.
During sales, holidays, or periods of unusually high order volume, processing may take longer. We appreciate your patience during these periods.
3. Shipping Times
Estimated delivery times depend on your destination and the shipping method selected at checkout.
As a general guideline:
- USA: approximately 5–10 business days
- International: approximately 7–20 business days
These are estimates only and are not guaranteed delivery dates. Delivery may take longer because of customs processing, carrier delays, weather, holidays, or other circumstances outside our control.
4. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the destination, shipping method, order size, and other applicable factors.
Any applicable shipping charges will be shown before you complete your purchase.
5. Tracking Information
When tracking is available, we will provide tracking information after your order has been shipped.
Please allow some time for tracking information to update after the package has been handed over to the shipping carrier.
6. International Shipping, Customs, and Duties
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Freedom 17 does not control customs processing times or fees charged by local authorities.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
7. Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to resend the order.
Please contact us as soon as possible if you notice an error in your shipping information.
8. Delayed or Lost Packages
While we work with shipping carriers to deliver orders as quickly as possible, Freedom 17 cannot guarantee delivery dates.
If your package is delayed, please first check the tracking information and contact the carrier when appropriate.
If your package appears to be lost, please contact us at hajahak816@bowlfuel.com with your order number so we can assist you.
9. Damaged Packages
If your order arrives damaged, please contact us at hajahak816@bowlfuel.com as soon as possible.
Please provide your order number and clear photographs of the package and damaged product. We will review the situation and determine the appropriate resolution in accordance with our Return & Refund Policy.
10. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at hajahak816@bowlfuel.com.
We cannot guarantee that changes or cancellations can be made after an order has entered processing or has been shipped.
11. Contact Us
If you have questions about shipping, please contact:
Freedom 17
Location: USA
Worldwide Shipping
Email: hajahak816@bowlfuel.com